Marketing Campaign Failures: U2’s Free Album | Elevate Promo

U2 Concert
In this fail market campaigns series, we have covered SanDisk and Dr Pepper. The following fail market campaign is a bit more holocene, U2 ’ s free album Songs of Innocence. September 9th, 2014 Apple and U2 provided their new album to 500 million iTunes users for release. The free download was announced as separate of U2 ’ s performance at Apple ’ s consequence to launch the iPhone 6. The world was in an tumult the next dawn .
It’s Free Music, What Went Wrong?
While free music sounds great, the method that Apple gave away the release music was the problem. Songs of Innocence was automatically downloaded onto iTunes user ’ mho library, whether they opted for it or not. If people had automatic pistol downloads installed on their phone, they besides found the album sitting on their mobile devices in the good morning. even if you deleted all of the tracks, it still showed up as a leverage, and consequently part of your music library. It was difficult if not closely impossible to delete the albums from your device and iTunes account. Apple had to create a tool and specific instructions to help users remove the album. many people saw it as an invasion of privacy and were upset by the “ kind ” gesture. Others were upset that it took up a draw of storage space on drug user ’ mho devices. And some were merely upset because they didn ’ thymine like the band and they were forced to hear their work .
Bono, the lead singer of U2 did release an apology to users during a question-and-answer seance on Facebook. A exploiter asked U2 to never release an album that is mechanically downloaded again, saying “ It ’ mho very rude. ” To which Bono replied “ Oops, I ’ molarity deplorable about that. I had this beautiful theme and we kind of got carried off with ourselves. Artists are prone to that kind of thing. dangle of megalomania, touch of generosity, dash of self-promotion and deep fear that these songs that we poured our life into over the last few years mightn ’ t be heard. There ’ second a lot of noise out there. I guess we got a small noisy ourselves to get through it. ” however, the band director Guy Oseary was less apologetic and said “ It ’ s a giving from Apple. If person doesn ’ metric ton like the gift, they should delete it. We precisely want to share it with as many people as possible. If you don ’ triiodothyronine want it and you don ’ t need it, delete it. ”

The Lesson
While everyone loves unblock things, don ’ t force your dislodge items on your customers. Everyone wants to be able to chose for themselves, even if it is something spare. thus sound ahead and offer exempt promotions and giveaways, merely make sure that customers can decide if they want to join or not .

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Category : music

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